1. Introduction
IDS.GG is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our platform.
🔒 IDS.GG does not sell your personal data to third parties under any circumstances.
2. Data We Collect
We collect the following types of data:
- Account data: Name, email address, username, phone number (optional)
- Transaction data: Purchase and sale records and payment data (encrypted)
- Device data: IP address, browser type, operating system (for security purposes)
- Communication data: Messages within disputes and mediation sessions
- Technical data: Activity logs for security and diagnostic purposes
3. How We Use Your Data
- Operating and improving platform services
- Processing financial transactions and protecting parties' rights
- Sending notifications related to your account and transactions
- Verifying user identities and preventing fraud
- Complying with legal requirements
- Analyzing platform usage to improve user experience
4. Data Storage & Protection
We store your data on secure servers with encryption applied to sensitive information. Sold account data (account_data) is encrypted using AES-256. We retain your data as long as your account is active. After account deletion, some data is retained for 30 days for legal compliance, then permanently deleted.
5. Data Sharing
We do not share your data with third parties except in the following cases:
- Service providers: Email partners (Resend) and payment processors (NOWPayments) — who adhere to strict privacy standards
- Legal authorities: When a court order or official request from a competent government authority is issued
- Rights protection: To defend our legal rights in case of disputes
6. Cookies
We use cookies for the following purposes:
- Essential: Sessions, identity verification, CSRF protection
- Trusted devices: Remembering your device to avoid repeated code verification
- Preferences: Saving display settings
You can disable cookies from your browser settings, but this may affect some platform features.
7. Your Rights
You have the right to:
- Access your personal data stored with us
- Correct any inaccurate data
- Delete your account and data (from account settings)
- Object to processing your data for marketing purposes
- Request a copy of your data in a readable format
8. Security
We apply multiple security measures including: sensitive data encryption, two-factor device verification (2FA), password hashing with bcrypt, and protection against Brute Force and CSRF attacks. We conduct regular security reviews to maintain a high level of protection.